Customer Feedback

Customer Feedback Form

  • Q Office Furniture operates under an Integrated Quality, Safety and Environmental Management System, and we are always looking to continually improve our products and services. Your feedback would be greatly appreciated.
  • Date Format: DD slash MM slash YYYY
  • Scoring System

  • Please provide a score from 1 - 10 for each item below, where: 1 = Unsatisfactory through to 10 = Exceeds Expectations ( or N/A if not applicable)
  • 1.Initial Contact With Sales Team

  • Please provide a score from 1 - 10 where: 1 = Unsatisfactory through to 10 = Exceeds Expectations ( or N/A if not applicable)
  • 2.Consultation - Measure Up and Quoting Process

  • Please provide a score from 1 - 10 where: 1 = Unsatisfactory through to 10 = Exceeds Expectations ( or N/A if not applicable)
  • 3.Advice - General and Technical Product Advice

  • Please provide a score from 1 - 10 where: 1 = Unsatisfactory through to 10 = Exceeds Expectations ( or N/A if not applicable)
  • 4.Lead Time Expectations

  • Please provide a score from 1 - 10 where: 1 = Unsatisfactory through to 10 = Exceeds Expectations ( or N/A if not applicable)
  • 5.Quoted Lead Times

  • Please provide a score from 1 - 10 where: 1 = Unsatisfactory through to 10 = Exceeds Expectations ( or N/A if not applicable)
  • 6.Communication

  • Please provide a score from 1 - 10 where: 1 = Unsatisfactory through to 10 = Exceeds Expectations ( or N/A if not applicable)
  • 7.Delivery and Installation

  • Please provide a score from 1 - 10 where: 1 = Unsatisfactory through to 10 = Exceeds Expectations ( or N/A if not applicable)
  • 8.Set up and Presentation

  • Please provide a score from 1 - 10 where: 1 = Unsatisfactory through to 10 = Exceeds Expectations ( or N/A if not applicable)
  • 9.After Sale Service

  • Please provide a score from 1 - 10 where: 1 = Unsatisfactory through to 10 = Exceeds Expectations ( or N/A if not applicable)
  • 10.Recomendation

  • General Comments